by Dave Frentzel | Apr 2, 2017 | Briefs, Organization, Sales & Marketing, Strategy, Value Creation
Effective cross-selling benefits both customers and service providers. More comprehensive solutions can create greater value for the customer, stronger and more tightly-integrated relationships, and better financial returns for the provider. Yet in practice, service...
by Dave Frentzel | Nov 7, 2016 | Briefs, Due Diligence, Strategy
Most senior executives would agree that a company’s information technology (IT) capabilities can be a significant strategic asset. Yet all too often M&A IT due diligence efforts are narrowly scoped to simply identify any “skeletons in the closet” – the potential...